It depends on how many other emergencies are at the hospital, and how critical your pet’s condition is. We do our best to see everyone as quickly as we can, but critical cases that require immediate intervention must be seen before stable cases, just as in a human emergency room. Please be patient, and understand that if your pet was in critical condition, they would receive the same consideration. If your pet’s health status changes while you are in the waiting room, please inform 1stPet staff immediately so we can re-assess your pet.
We do allow visits at all 1stPet Veterinary Centers locations, however, because our treatment areas can get congested, we do limit visits to two visitors, and 15 minutes.
If your pet becomes very agitated as a result of your visit, we may ask you not to visit for your pet’s health and safety, until your pets’ condition is more stable. Our regular visiting hours are 9am-9pm, although other visitation can be approved by the doctor on shift.
We know that having your pet hospitalized is scary, and we do our best to keep you up to date on their condition. You are welcome to call anytime to get a status update.
The veterinarian may not be able to speak to you directly if they are working another case, but they can relay a message through our staff. The veterinarian on your case will contact you at least daily to inform you of how your pet is doing, and of any treatment changes.