WHAT DO YOU NEED?
HOW CAN WE HELP?
We strive to be a trusted resource for our clients and the communities we serve, and have many options to help you gather the information you need. You are welcome to contact our Client Help Desk to talk to someone on the phone, read articles that relate to Pet Health
Client Help Desk
When it comes to your pet’s health, you may have questions or concerns. Our Client Help Desk is available by phone 24 hours, every day to take calls about your pet’s needs. Although laws governing veterinary medicine prohibit us from giving medical advice over the phone without examining your pet, we can often provide general guidelines about how to know when your pet needs to be seen by a veterinary professional. Our team is happy to help you find the solutions you need when seeking out the best care options for your pet.
Read About Pet Health
In the Pet Health Information section of our website we provide a variety of resources to learn about some important aspects of pet health. The information can be sorted by topic to more quickly find the information you need. Additionally, the search bar (looks like a magnifying glass) at the top of the page allows you to search the entire site for particular terms related to your pet’s health.
Saying Goodbye to a Beloved Companion
Losing a pet can be a very difficult experience, especially when the two of you have bonded in meaningful ways. In addition to the information you can find in the Pet Loss link at the side of the page, we are also available by phone if you need some suggestions for ways to work through the pain. If your pet needs to pass over the rainbow bridge by being put to sleep, we will provide you the information, support, and time you need to face that event.
Search Our Frequently Asked Questions
Helping pet owners day after day has given us a good idea of the common questions that many have about their pets, our hospital, and our team. If you have a non-urgent question, we suggest searching our Frequently Asked Questions page where you just might find what you need. However, do not hesitate to call if that is the best way for you to get the information you need.
We Appreciate Your Feedback
Although you are welcome to give feedback in person or over the phone, we also have the option of submitting feedback online, through our Client Survey form. We are always trying to improve and appreciate hearing about the things we are doing right as well as the concerns that require further attention.